Shipping Policy
Shipping Locations
1. We currently offer delivery to the following regions:
- North America & Oceania: United States, Canada, Australia, etc.
- Europe: United Kingdom, etc.
2. P.O. Box or APO/FPO/DPO addresses are not available right now. Please provide a physical address for delivery.
Shipping Rates & Delivery Estimates
We are pleased to offer Standard Shipping & Expedited Shipping to all the regions listed above.
-
Standard Shipping (8-12 business days)
Shipping costs: $12.88 -
Expedited Shipping (5-8 business days)
Shipping costs: $23.88
Notes: Total Delivery Time = Processing Time + Shipping Time
1. We have put a lot of focus on making sure that the items get delivered to you as quickly as possible. After the order has been paid, our warehouse needs 3-5 business days to process your order (Processing Time). You will receive a notification once your order has been shipped. (If you didn't leave an email address, we are not able to send you a confirmation email.)
2. If you cannot track your package by the tracking number, please contact us.
3. If there is any shipping issue with your package, please contact us within 5 days of delivery.
About Tax & Duties
In seldom cases, orders may be charged customs fees by your government, not our site; you will be responsible for these charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Contact Us
Email: service@vanadress.com
Phone number: +86 19502551103
Service time: (Mon-Fri) 8:30 AM - 18:00 PM (UTC+8)